Careers

k-Space Associates, Inc. is looking for a Technical Sales Manager to join our growing Sales & Marketing team.

Requirements:

• 5-10 years experience in Sales capacity
• Cognizant of standard/best sales processes and tactics
• Knowledge of FreshSales software preferred
• Minimum BS in Engineering or science
• Advanced Degree/MBA in business a plus

Specific Job Duties:

• Team Management:
  • Perform annual performance review of team members
  • Provide SMART performance targets and objectives
  • Actively manage Sales/Marketing team and ensure adequate and timely completion of team tasks
• High-Level Objectives include:
  • Provide task prioritization for sales engineers/specialists
  • Develop and support roadmap to build price lists/BOMs
  • Work with distributors to expand sales numbers
  • Establish new contracts
  • Provide guidance to secure external funding
  • Proactively reach out to industry partners to capture new markets
  • Support Operations Management with price/margin data analyses
• kSA Products
  • Understand kSA product capabilities, applications, and limits of each tool
  • Develop ability to serve as initial point of contact for customer inquiries
  • Front-end BOMs to enable more accurate sales quotation process
  • Develop standard tool price-lists
  • Critical product review of capabilities, performance, packaging, User Manual, software, hardware
  • Identify tool improvements/enhancements
  • Monitor and assist metrology sample measurements and communicate status to customers
• Sales Support
  • Provide quotations to customers for standard and custom metrology tools
  • Contact customers to review requests, understand specific technical applications, and specify details on the quotation as needed
  • Recruit kSA engineers to define specifications and estimate cost for custom metrology tools and development projects
  • Provide post-install customer support and follow-up and document system pros/cons
  • Provide product demonstrations either at k-Space or at customer site
  • Support continuous improvement of sales process
  • Engage in weekly sales order review meetings
  • Target specific markets for new product pro-active sales
• Marketing Materials
  • Work with Marketing to determine a priority list for marketing materials, such as product specifications, applications notes, and presentations
  • Create and update marketing materials with the goal of improving the quality and availability of marketing materials for the product
• FreshDesk
  • Enter all leads and quotations in database for proper follow up/tracking
  • Review all FreshSales opportunities twice per week
• General Support
  • Support kSA reps/distributors
  • Trade Show organization and participation – Will likely attend ~ 2 tradeshows per year
  • Help develop new application notes based on recent customer publications or installations
  • Improve website product pages – Add content, graphics, and video or animation where needed
  • Support Technical Sales Specialist as needed in confirmation of POs and SOs