Careers

k-Space Associates, Inc. is looking for an Administrative Sales Associate to represent its thin-film and industrial metrology tools. Provide sales support to k-Space Sales and Administration teams for product inquiries, quotations, sales orders, and other documentation. Interface with customers for order acknowledgement and follow ups on new and existing leads. Assist in sales & marketing efforts to grow markets and customer base.

Specific responsibilities include: 

The qualified Administrative Sales Associate will support all aspects of sales, including:

• Work with prospects, leads, and contacts to assess opportunities, prepare responses to product inquiries, and generate quotes.
• Document and manage contact information and opportunities in customer management and accounting software.
• Assist Technical Sales Engineers with transfer of product knowledge to potential customers at research laboratories, universities, and production facilities.
• Assist Technical Sales Engineers in updating and organizing internal Sales documentation (BOMs, price lists, spec sheets)
• Intake new orders and RMAs and review status with k-Space Sales, Administration, Engineering, and Production
• Assist with Tech Support and lead follow ups.
• Work with kSA representatives and distributors.
• Assist Marketing with trade show support and product videos.

Requirements:

• A minimum of a bachelor’s degree is required — a business-related field is a plus.
• Fluent use of Microsoft Office. Experience with lead tracking and financial management software is a plus (FreshDesk, FreshSales, QuickBooks).
• Excellent communication and organizational skills, both verbal and written, as well as a positive, outgoing self-starter personality.
• Eager to learn and adapt (Continuous improvement model)
• Personable and willing to work in a team environment.

k-Space Associates, Inc. is looking for a Technical Sales Engineer to represent its thin-film and industrial metrology tools. Provide technical sales support to existing customer base, and new/current sales leads. Research and identify new market opportunities. Assist in marketing and application development efforts to grow markets and customer base.

Specific responsibilities include:

The qualified Sales Engineer will support all aspects of technical sales, including:

• Work with prospects, leads, and contacts to assess opportunities, prepare responses to RFQs, define product configuration solutions, and generate quotes.
• Document and manage opportunities in lead tracking/customer management software
• Demonstrate and transfer industry, technical, and product knowledge to potential customers at research laboratories, universities, and production facilities.
• Establish customer rapport and lead follow up.
• Work with kSA representatives and distributors.
• Collaborate with product development, engineering, and production departments to determine how products and services could be designed or modified to meet customer demands, and market trends.
• Maintain knowledge of the latest industry developments and technological advances in products or service offered by competitors.
• Trade show support and booth attendance.

Requirements:

• A minimum of a B.S. in engineering, or a B.S./B.A. in physics, materials science, math, or chemistry. Candidates with a Master’s or Ph.D. degree are encouraged to apply.
• Experience in the thin film deposition, semiconductor device, vacuum technology, optics, or solar panel fields is a plus.
• The successful candidate must possess excellent communication skills, both verbal and written, as well as a positive, outgoing self-starter personality.
• Fluent use of Windows-based PCs is required (including MS Office), and experience with lead tracking software is a plus.
• Willingness to travel.